© ERA CALLIGRAPHY 2018 - 2020

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ORDERING PROCESS

I hope that you love the stationery designs that you have seen on my website and I'm delighted that you would like to find out more about the ordering process.

 

I would love to talk to you about your wedding and your plans for the stationery that you would like to incorporate into your wedding day.

 

Get in touch using the contact form. If you have any ideas or plans for your wedding stationery, I would love to hear all about them when you get in touch!

At this point you might also decide to order some samples of the House Collection, or the printing process sample pack. There is a cost for these samples which will be deducted from your total fee when you place your order.

1.ENQUIRY

2. CONVERSATION

When I have received your enquiry through the website, I will get in touch with you by email. We will then arrange an initial phone call at a time that suits you to talk through your ideas for your wedding stationery.

Before our call I will send you a list of things to think about and discuss before we speak on the phone to make sure that we get the most out of our conversation.

3. QUOTE

4.DESIGN PROCESS

5.PRINTING

6.FINISHING TOUCHES

7.POSTAGE

Following our phone call, I will create a bespoke quote for all of your wedding stationery, based on everything that we have spoken about during our consultation.

 

This quote will be given in line with my terms and conditions which can be found in full here.

When you have accepted the quote and you are happy to go ahead with the proposed design, a 50% deposit of the total fee is due.

Based on your ideas for your wedding stationery, I will design and present the initial iteration of your wedding invitation suite to our agreed timescale.

 

The design process includes three iterations of your design, so following your feedback on the first design, there is an opportunity for two more rounds of changes to your design to ensure that we create a suite of stationery that you are truly in love with.

Any luxurious finishing touches that you have opted for will be added at this point, including wax seals, hand dyed silk ribbons, calligraphy, or envelope liners.

 

If you have chosen to create a bundle of stationery, these will be assembled before being wrapped and packed to send to you.

All stationery and calligraphy orders are posted to your preferred address using a guaranteed next day delivery service which insures and tracks your delivery. When your parcel is ready to leave the studio, I will contact you to ensure that there will be someone at your provided address on the date of delivery to sign for your stationery.

 

Should you wish to hand over the stuffing, sealing, stamping and sending of your wedding stationery, mention this when you get in touch, as this is another service that I can assist with.

When the design has been finalised and we are ready to send your wedding stationery to print, payment of the 50% balance of the total fee is due.

 

I arrange for all printing to be delivered to the ERA Calligraphy and Stationery Studio for quality assurance and completion of any finishing touches, before being prepared to post to you.

Get in touch with Ellie to start the conversation about your wedding stationery